We take user privacy seriously. We worked directly with the California Attorney General’s office to address their concerns, which were based on existing findings from Consumer Reports dating back to 2016. We confirmed that the issues had been fixed immediately and that no user data was affected. As part of our ongoing commitment to privacy and security, we have implemented several new measures, including:
- Strengthening security so only authorized staff can access user data.
- Providing annual security and privacy training for all employees.
- Voluntarily hiring two independent security audit firms to review our systems and provide reports to the Attorney General’s office for two years, demonstrating our commitment to going above and beyond industry requirements.